Jupiter Play and Leisure Terms & Conditions - Last Updated: March 2025
General Terms
- VAT must be added at the current rate applicable
- Prices are valid for a period of 14 days from quotation date
- We reserve the right to increase prices of products or services in the event of increases in raw material costs or other costs or expenses after the quotation date. Due to unexpected fluctuations in raw materials cost, Jupiter Play has the right to alter prices where there has been an increase or decrease of 5% or more
- Our price may be subject to change should the programme deviate from that advised at time of tender/quote request
- Terms of payment strictly net 14 days
Payment Terms
- Our terms of trading dictate that all orders are on a pro-forma basis and must be paid in full within 14 days from the date of the pro-forma invoice
- Credit is subject to credit check with Allianz-Trade and management approval
- All supply only orders under £1000 will be invoiced on a pro-forma basis
- All installation orders over £5000 require stage payments
It is the Client’s responsibility to check that the order acknowledgment is correct and to notify the Company of any mistakes immediately.
Supply Only Orders
Goods will be invoiced on dispatch from the factory.
Bespoke & Interactive Items
A minimum deposit of 25% will be required with orders of all bespoke and interactive commissions. The balance will be invoiced on dispatch from the factory.
Installation Projects
All equipment to be deployed on site will be invoiced on dispatch from the factory. The balance will be invoiced on installation completion unless agreed otherwise.
Amendments and Cancellations
Once an order has been placed it will not be possible to cancel or part cancel the order as all equipment is made to order.
Deliveries that cannot be accepted by the Client will be subject to storage charges.
Storage Charges
Delivery dates will be confirmed within 2 weeks of the order being placed. The Client is expected to take delivery of the equipment on this date. If the Client does not take delivery on this date the Company will charge storage costs of 2% of the order value for the first week and 1% of the order value for every week after (minimum charge of £100 applies). The order will be invoiced on dispatch from factory and subject to our standard payment terms.
Carriage Charges
Carriage Costs (within UK Mainland EXCEPT AB, DD, IV, KW, PH, ZE delivery postcodes)
- For orders valued at £15,000 or less, a charge of 15% of equipment value is applied.
- For orders valued above £15,000, a charge of 10% of equipment value is applied.
- The minimum carriage charge on equipment orders is £350.
- The minimum carriage charge on spare parts is £85.
- The above charges apply unless stated otherwise.
Carriage Costs (outside UK Mainland and delivery postcodes AB, DD, IV, KW, PH, ZE)
Price on application.
Custom Charge
All deliveries are subject to a £75 custom charge.
Direct Vision Standard (DVS) and Road Safety
All deliveries within the M25 are subject to a £350 surcharge for DVS licence requirements.
Brexit
The UK has left the EU. In the event of any additional tariffs or duty being applied to play equipment, this cost will be passed on to the Client.
Delivery Information
Offloading
Some of our equipment may require heavy lifting equipment. It is the Client’s responsibility to make adequate arrangements to offload them.
FHS Equipment
All playground equipment supplied by us is completely pre-assembled in production. The equipment is either delivered in completely pre-assembled condition or dispatched in individual units, which are as large as possible and are numbered before being dismantled depending on positioning.
Product Specific Information
Supply & Installation Costs
Budget costs assume that easy lorry access & precise siting of the equipment will be provided, no surface or underground obstructions will be encountered during excavation such as concrete, hard-core, rock, chalk, roots, drainage, gas or water pipes, telephone or electricity cables etc. In the event of any such obstructions we reserve the right to charge for any additional work involved. We cannot accept liability for any consequent charges that may be incurred by disruption of any of the foregoing services. For fixed installation prices, a site survey is required by a company representative prior to the order being placed.
Any turf laid as part of the installation will be the Client’s responsibility to water and maintain as soon as the turfing is completed. The Company will not be responsible for turf that has died due to lack of care by the Client.
Minimum Installation Charge
On orders received with installation, a minimum installation charge per site of £1500 applies in all cases. Installations within the M25, incur an additional charge of £200.
Drawings
- All sizes and colours shown are approximate. Variations during manufacture cannot be avoided and liability is not accepted for them.
- Drawings by others are not checked and are the responsibility of the Client.
- It is the responsibility of the Client to ensure that the most up-to-date drawings are supplied.
- When Goods are offered and supplied to a Client’s designs and specifications no guarantee is given or implied of their suitability for the purpose for which they are intended.
Force Majeure
Main Contractor’s Discount
Standards & Post Installation Inspection
All products supplied by, and installations undertaken by Jupiter Play & Leisure Ltd will be carried out to the BS EN1176 and BS EN1177 standards.
As per the recommendations of BS EN 1176-2008, we advise that a post installation inspection is carried out for all completed sites. This can be arranged via Jupiter Play or by contacting the Register of Play Inspectors.
When a playground is inspected by an independent inspector, should the report show any very low risk items, Jupiter Play will not remedy these items.
Assumptions & Exclusions
Unless otherwise specified and agreed in writing, our tender or quotation submission is based on the attached assumptions and exclusions. If any of these are incorrect, please advise us in writing within 14 days.
Access
- Entry to site is unrestricted, level and hardstanding.
- There are no parking restrictions.
- Trackways are not required.
- Ground is even where storage and welfare are located.
- There are no restricted working hours.
- The delivery access or delivery time is not restricted.
- There are no restrictions relating to other work around the site.
- There are no narrow roads, low bridges or poor access to access the site.
Welfare
- Minor reinstatement will be made using existing site topsoil and seed.
- Site storage can be located next to the site works.
- Heras fencing is required secured by single clips.
Installation and Design
- If there are existing trees on site, the location of the trees on the CAD plan is indicative, a full site survey be carried out prior to manufacture of equipment.
- No allowance has been made for tree protection or hand digging.
- All drawing provided by Client are assumed to be correct and accurate.
- Topographical survey is not required.
- Spoil from excavations is to be retained on site.
- We will only lay turf between early Spring and mid-Autumn.
- Outside of this period we will seed only.
- Suitable water source for turf to be provided by Client.
Drainage
- We have made no allowance for drainage and this this has not been included in our prices unless priced separately on our quotation.
- Please ensure you have addressed any drainage issues on your sites.
